A restaurant in Anchorage, Alaska has gained international support after it “fired” a customer over his rude rant against a delivery guy who happens to be autistic and suffering from a speech impediment.
In a Facebook post which has gained over 29,000 likes and 7,400 shares, the owner of Little Italy Restaurante detailed how one of their delivery guys (not named) brought the wrong food to the customer (also not named).
Upon learning that he made a mistake, the delivery guy quickly went back to the car to retrieve the customer’s correct order but this did not seem to satisfy the guy who berated and called him names.
Understandably, this customer called the management to complain about the incident but even when he was told about the employee’s medical condition, he continued to use foul language in his rant and used a very rude word that owner P.J. Gialopsos chose not to repeat in the Facebook post.
This has been pondered for days now: should I write this post and HOW should I write this post?
Over the weekend we…
Posted by Little Italy Restaurante on Tuesday, November 10, 2015
He also insisted that the erring employee must have been on drugs because the latter made such a huge mistake over such a simple matter as delivering a customer’s order.
Gialopsos’ daughter Emily was the one who personally handled the call and explained the employee’s condition to the customer but the guy still refused to listen.
The poor employee arrived from the delivery run, visibly shaken from the ordeal.
When Gialopsos learned about the matter, she decided to “fire” the customer in defense of her dedicated employee.
She also praised the delivery guy for his hard work and loyalty over the years, even adding,
“He is a seriously accomplished University student, has an amazingly inquisitive personality, a wicked sense of humor and one helluva work ethic!”
In her now viral Facebook post, she revealed that the restaurant will no longer accept calls or orders from this particular customer.
They have also taken note of his phone number and address so they can refuse future orders making use of these details.
In closing, Gialopsos made a little prediction, saying “And won’t that customer be surprised later in life to learn that his “idiot strung out” delivery driver long ago turned out to be the physicist, microbiologist or chemical engineer who could quite possibly make a discovery that will save his sorry *** someday.”
